We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at sue@essentialoilmagic.ca with details of the product and the defect.

Upon receipt of the e-mail we will notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment less shipping and handling.